Booking a Bike

Our class schedule is updated every Monday at 11:00AM and you may book a ride as soon as you see it posted.

Check-in

Please arrive 15 minutes before class to check in, get your spin shoes, and set up your bike. Our front desk staff can help you with lockers or bike settings. Remember to initial next to your name on the sign-in sheet 5 minutes before class.

Cancellation Policy

You must cancel your reserved bike by 6:00PM the evening before your scheduled class, otherwise you will be charged the full price. You may cancel a class online or by calling our studios directly. To cancel online, select the class from your upcoming class list and then click “Cancel reservation” on the class details page.

Waitlist

We encourage all riders to sign up for the waitlist in full rides as bikes can become available last minute. When adding yourself to the wait list, you have made a commitment to the class. We will automatically add you to the class once a bike becomes available up two hours before the start of class. You will receive an email, voicemail or text letting you know that you have been added. In fairness to all of our riders, we kindly ask that you remove yourself from the waitlist by 6:00PM the evening before the scheduled ride if you cannot attend. We will gladly do so for you. You will not be charged if you do not get into the ride off the waitlist -- the ride will always go back into your account.

Switching Bikes

To switch your bike after booking you’ll need to cancel your existing reservation and re-book the bike you prefer. You may also call the studio — if we have any open bikes we’ll be happy to make the switch for you.

What To Wear

We suggest wearing light weight workout clothing that isn't too loose, and socks!

Shoes & Cleats

Our Schwinn bikes require cycling shoes in order to ride. Tennis shoes are not permitted. You are welcome to bring your own cycling shoes or rent a pair from our studio (pricing for shoe rentals varies per studio, please inquire within). You may also purchase a pair from us for $120. Our bikes are compatible with both Look Delta and SPD shoe clips, but are not compatible with SPD-SL road cleats. You may purchase cleats separately if you already have spin shoes.

Events & Private Rides

We like to party! To inquire about hosting a private ride or event at our studio, please email events@cycfitness.com.

Corporate Discounts

To inquire about our corporate rates, please email info@cycfitness.com.

Gift Cards

Digital gift cards are available for purchase on our website. Physical gift cards are available for purchase in our studios.