CYC Fitness

Reservations & Policies

Booking a Bike

Our schedule is posted on our site two weeks at a time and you may book a class as soon as you see it up! The schedule is updated every Sunday.

First Ride Free

You must create a CYC account to redeem your first ride free. Once you're logged in, visit the Buy Rides page and click “Get Free Ride” to automatically add the first free class to your account. Now you can book a bike and get CYC’d!

Cancellation Policy

You must cancel your reserved bike by 9PM the night before your scheduled class. If a class is cancelled any time after that you will be charged the full price. You may cancel a class online on Your Classes page or by calling our studio.

Wait-list

If a class is full, we encourage all riders to sign-up for the wait-list, as seats often become available last minute. Please arrive 15 minutes early and notify our front desk. Three minutes prior to the beginning of class, open bikes will be given out.

Switching Bikes

To switch your bike after booking you’ll need to cancel your existing reservation and re-book the bike you prefer. You may also call the studio and if we have any open bikes we’ll be happy to make the switch for you.

Gift Cards

Digital gift cards are available for purchase on our website. Physical gift cards will be available in our studios soon.

For Parents

You can purchase a student series for your child without a student ID number. After you select the 1, 5 or 10-series of student rides, just enter your student’s birthdate when prompted for an ID number in MMDDYYYY form. We will reference your child’s student ID card when they arrive to check-in for class.

Our Studios

Studio Amenities

• Showers with spa-like amenities (shampoo, conditioner, hair dryers, etc.)
• Lockers with built-in locks
• Filtered water dispenser
• Smart Water available to purchase for $2
• WiFi lounge
• Complimentary disposable earplugs are available at the front desk.

Parking

Austin: Complimentary parking in the University Towers garage on the corner of Pearl and 23rd Street. Ask the front desk for a token.
Madison: University Square garage is located in our building on Lake Street between Johnson and University. Parking is $2 per hour.

Music

Love our jams? Follow us on Spotify @CYCFitness and subscribe to any of our playlists. If you’d like a certain playlist or song, or have a music suggestion, feel free to reach out by emailing music@cycfitness.com. We’re always listening!

When are you coming to my town?

CYC is expanding so follow us on social for updates and tweet @cycfitness if you’d like us to come to your city!

Class Preparation

Check-in

Please arrive 15 minutes before class to check-in, get your spin shoes, and set up your bike. Our front desk staff can help you with lockers or bike settings. Remember to initial next to your name on the sign-in sheet five minutes before class.

What To Wear

While we don’t require biking shorts, we suggest you don’t wear anything too loose fitting that could get caught on the pedals. And don’t forget your socks!

Shoes & Cleats

Our Schwinn bikes are not equipped for running shoes and we supply Shimano spin shoes free of charge. You are welcome to bring your own shoes, or you can purchase them at our studio for $120. The bikes are compatible with both Look Delta and SPD clips. You may purchase cleats separately if you already have spin shoes.